Shipping & Delivery Policy

Last updated: 12 August 2026

All products sold on Nagovss Digital Products are digital - there is no physical shipping, courier, or postal delivery involved. Here's exactly how and when you'll receive your purchase.

1. How delivery works

You complete checkout and pay securely via Razorpay.
The moment your payment is confirmed, we generate your PDF invoice and a secure download link for your product (or one link per item, if you bought a bundle).
You're shown your download link(s) immediately on the confirmation page, and we email the same invoice and link(s) to the email address you provided at checkout.

2. Delivery time

In almost all cases, delivery is instant - you can download your files right after paying, without waiting. In rare cases where email delivery is delayed (e.g. your provider's spam filtering or a temporary issue with our mail server), the in-browser download link on the confirmation page still works immediately; the email is a backup copy for your records.

3. Re-downloading later

Download links expire after a period of time and a number of uses for security. If yours has expired, you can get a fresh link any time at /redownload.php using your invoice number and the email address you purchased with - no account needed.

4. Where delivery is available

Because delivery is digital, our products can be purchased and downloaded from anywhere with an internet connection, subject to Razorpay's supported payment methods and regions.

5. Hosting and domain services

If you request hosting or domain help after your purchase (via /hosting_request.php), that is a separate, manually-arranged service - not an automatic digital delivery. We'll contact you at the email/phone you provide to confirm timelines, which typically take longer than a code download since they involve manual setup.

6. Problems receiving your order

If you paid but didn't receive your download link or invoice, please check your spam/junk folder first, then try re-downloading with your invoice number and email. Still stuck? Open a support ticket and we'll sort it out.

7. Contact us

Questions about delivery? Open a support ticket, or write to us at support@digitalproducts.nagovss.com.